People ask what it is like to build a startup. Usually they are expecting something cinematic. The honest answer involves a lot of version 47 of the same screen design, video calls at 11pm because of the time zone difference, and a calendar full of meetings that could have been messages.
SastaKhana has been in development for six months. Here is what that has actually looked like.
Month 1 and 2: the idea becomes a spec
The first two months were almost entirely research and design. Understanding what surplus food platforms built in Europe and why they work. Understanding what was different about Pakistan the payment infrastructure, the restaurant culture, the customer behaviour, the typical closing times of different business types in Islamabad.
We did not start with a business plan. We started with a list of questions. Who actually throws food away? When? How much? What would they accept instead? What would the customer pay? What would make them trust a new platform enough to try it?
My co-founder Hamid answered most of those questions the right way by walking into bakeries and cafes in Islamabad and asking.
Month 3 and 4: building the core
The app itself is not technically complex. The complexity is in the small decisions. How does a vendor list a deal in under two minutes on their phone during a busy closing shift? How does the customer see deals sorted by what is actually available right now near them, not what was available three hours ago? How does the QR pickup flow work on a busy counter with three customers waiting?
Every one of these questions has a wrong answer that looks reasonable in a design tool and breaks completely in a real kitchen.
Month 5 and 6: closing the gap
We are at 90 percent. The remaining 10 percent is always the hardest it is the edge cases, the payment flow edge cases, the offline behaviour, the notification timing. And it is the partner onboarding flow, which we have rebuilt three times because the earlier versions required too much from a restaurant owner who is busy running a restaurant.
The goal is that a cafe owner can go from creating an account to listing their first deal in under five minutes, with no guidance needed. We are close. Not there yet. That is what the next few weeks are for.
When people ask when SastaKhana launches, the honest answer is: when that five minutes is three minutes and the flow requires no explanation. We will know when we are there.
Discussion
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