For Restaurants, Bakeries & Cafés

Partner terms.
No fine print.

Everything a food business needs to know before listing on SastaKhana — commission, settlement, payments, refunds and support.

Commission

You are charged only when you sell.

First 30 days

17%

Standard rate after

Rs 0

Setup & monthly fees

What you never pay

No setup or onboarding fee
No monthly subscription
No listing fees
No charge on unsold deals
No penalty for pausing or leaving the platform

Why commission and not a flat fee. A percentage means SastaKhana earns only when you earn. A flat per-order fee costs a bakery moving Rs 250 deals the same as a restaurant moving Rs 2,000 ones. Our rate scales with your basket, so it costs less when the sale is smaller.

You set your own discount

SastaKhana never sets your price. You choose the item, the discount and the pickup window.

Partners typically list between 30% and 70% off, depending on timing. Here is what we recommend based on how close the item is to the end of its selling day:

When you list	Suggested	Why
Planned daily deal Lunch or early evening	30–40%	The item still has full selling life ahead of it. A deeper cut here competes with your own counter sales.
Late window 2–3 hours before close	50%	The balance point. Strong enough that customers travel for it, high enough that you keep real margin.
Final hour Closing soon	60–70%	The alternative is waste. Any recovery beats the bin, and same-day stock clears fastest here.

Our recommendation: start at 50%. It is the rate that moves volume without training customers to wait for your lowest price. After your first week you will see what sells and how fast, and you can adjust item by item.

How payments work

All transactions happen inside the SastaKhana mobile app.

The SastaKhana website is an information and registration platform only. No payment, checkout or card entry takes place on this website. Customers browse, reserve and pay for every deal exclusively through the SastaKhana mobile app for iOS and Android.

The transaction flow

The customer reserves and pays for the deal in the app
Payment is processed through a licensed payment gateway partner regulated by the State Bank of Pakistan
The customer receives a unique QR reservation code
They collect the order from your counter within the pickup window and present the code
Your staff confirm the code in the merchant app and the order is complete

Accepted payment methods

Debit and credit cards
Mobile wallets — JazzCash and Easypaisa
Bank transfer

Your staff never handle cash, cards or payment devices for a SastaKhana order. They verify a code and hand over the food.

Settlement

Your earnings, paid to your registered business account.

Item	Detail
Settlement cycle	Weekly. Every Monday for the preceding Monday–Sunday period.
Payout method	Direct bank transfer to your registered business account.
Amount transferred	Total completed sales, less the applicable commission.
Minimum payout	Rs 1,000. Balances below this roll into the next cycle.
Statement	An itemised statement of every order accompanies each payout.

Settlement is made only to the bank account registered in the partner's own business or owner name. We do not transfer to third-party accounts.

Getting started

What we need to activate your partner account.

Business name and trading address in Islamabad
Owner or authorised representative CNIC
Proof of business — registration, NTN or trade licence where applicable
Bank account details in the business or owner name
A working smartphone. No POS system, hardware or technical setup required.

Onboarding is done in person by our Islamabad team. Listing a deal takes under two minutes and any staff member can do it on shift.

Refunds & disputes

Handled by SastaKhana, so you are not left managing complaints.

Deal unavailable at pickup — the customer is refunded in full by SastaKhana. No commission is charged on that order.
Customer does not collect within the pickup window — the order is treated as complete. You keep the sale.
Quality or accuracy complaint — SastaKhana reviews the case with both sides within 48 hours and issues a decision.
Refund method — refunds return to the customer's original payment method through the payment gateway.
Escalation — unresolved disputes go to the SastaKhana partner support team for final review.

Security & compliance

How your data and your customers' payments are protected.

sastakhana.com is secured with SSL encryption across the site
SastaKhana does not store, process or transmit customer card data on its own servers
All card processing is handled by a licensed payment gateway partner regulated by the State Bank of Pakistan
Merchant bank details are stored securely and used solely for settlement
Partner data is never sold or shared with third parties

Partner support

A real person, not a ticket queue.

Channel	Detail
Email	support@sastakhana.com
Phone & WhatsApp	+92 329 4475641
Support hours	Monday–Saturday, 10:00 AM – 8:00 PM PKT
Response time	Within 24 hours on business days
Onboarding support	In person, by our Islamabad team

8 Founding Partner spots. Islamabad.

Zero commission for your first 30 days. Full control of your pricing. Charged only when you sell.

Apply as a Founding Partner